Refund & Return Policy – Fly Authentics

At Fly Authentics, we ensure transparency and quality in every product we sell. Please read our refund and return policy carefully before making a purchase.

3-Day Checking Warranty

• Customers are provided with a 3-day checking warranty from the date of delivery.
• Any issue must be reported within this period to be considered.

Refunds & Returns

• Refunds or returns will only be processed if there is a valid reason.
• Refunds will NOT be processed based on appearance, as:
  • The entire shoe is clearly visible in our Instagram reels.
  • High-quality, detailed product images are available on our website.
• Minor signs of wear consistent with thrifted or pre-loved items are not considered defects.

Size Issues

• Exchange or refund is offered only in case of size issues.
• Customers must notify us within the 3-day checking period.

Shipping Charges

• Original shipping and return shipping charges will be paid by the customer.
• Shipping fees are non-refundable.

Condition for Return

• The product must be returned in the same condition as received.
• Any used, damaged, or altered items will not be eligible for return or refund.